Case Studies
How teams across 16 markets put PAI Workstation to work — by industry.
By industry
E-commerce & Retail
First-response time dropped from six hours to under three minutes; 78% of inquiries resolved by AI seats without human involvement.
Read case →Education
During peak admissions season, the same team handled 3.2× more inquiries with missed replies cut to near zero.
Read case →Financial Services
Compliance review coverage rose from spot checks to 100% of conversations; response time fell to under one minute.
Read case →Government & Public Sector
Enquiry backlogs cleared within two weeks; 85% of first-level questions resolved by AI seats with zero misstatements.
Read case →Healthcare
No-show rates fell by a third; after-hours enquiries converted into next-day bookings at 24%.
Read case →Logistics
WISMO enquiries resolved without an agent rose to 82%; average exception resolution time halved.
Read case →Ready to try PAI Workstation?
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